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Frequently Asked Questions (FAQ):

Q: What kind of website does DWS WebHosting provide? 
A: An easy to update, professional website that promotes your business online. We'll work with you to design it and then we'll build your custom site and include a 30 Day Money Back Guarantee

Q: What if I already have a website?
A: Are you happy with the way it looks? Is it quick and easy to update? Does it load quickly? Can you update it when you wish? If the answer to any of these questions is "No", you need to consider a website provided by DWS WebHosting.

Q: How does the 30 Day Money Back Guarantee work?
A: We'll work with you to design it and then we'll build your custom site and include a 30 day money back guarantee.  You'll be able to see and use your website for up to 30 days and be able to request a refund if you aren't satisfied.  The refund will be mailed to you within 3 business days of receipt of the request and your website and email accounts will be shut down.  Our average time to finalize a website is around 5 days. 

Q: What happens when I'm ready to go live with my site? 
A: Once you have made your initial payment, DWS WebHosting will:

  • Secure your website address or point your current website address to the new website
  • Work with you to design your website, then we build it
  • Set up your email account(s)
  • Optimize your website for searches
  • Submit your website to search engines - Google, Yahoo!, and MSN
  • Submit your website to the local Google directory

Q: What if I already have a web address (domain name), but I've never had a real website?
A: DWS WebHosting will work with you to get everything pointing to the new website, and you can use the domain you already own.

Q: I've tried this website stuff before - (it's too complicated; it takes too long; it never looks right; I don't have time to set it up; I don't have anyone to maintain it for me; I can never get my computer guy to update it; etc.)
A: Our websites really are as easy to update as sending an email. You log in from any computer with an internet connection, update your content, and save your work. The website is updated! DWS WebHosting backs up your data nightly, and takes care of the server maintenance for you. With a 30 Day Money Back Guarantee, there is absolutely nothing to lose.

Q: How big is the website?
A: Anywhere from 1 to 25 pages - DWS WebHosting will custom build your site.  We will work with you to design the website that fits your needs.

Q: How much does a website cost? 
A: The price will be determined by the number of pages in your website. Prices start as low as $10 per month, and there are discounts for those who choose to pay annually.

Q: How do you handle getting my website into the search engines?
A: Once we complete your website, we optimize it for the search engines, then submit it to them for indexing. We also submit your website to the local Google directory.

Q: How long before my website will show up in the search engines?
A: Only the search engines have control over when they index your site, but normally your site will appear within a few weeks.

Q: How does your email hosting work?
A: You may use DWS WebHosting email as a web-based application or you may continue to use your computer's email program. It doesn't matter to us. If you want to be able to check email from anywhere at any time, we recommend using the web-based version. If you only use one computer, you may prefer to use the email program on your computer to download your email.

Q: I already have a free email account (Yahoo!, Hotmail, Gmail, etc.). Can I use that? 
A: You could, but having an email address linked to your company website is viewed as much more professional in the eyes of consumers. you@yourcompany.com is preferred over you@hotmail.com.

Q: What's the catch?
A: There's no catch. We have built our infrastructure based on the latest web programming techniques and done all of the geek stuff for you. We use code and content libraries that allow us to develop custom websites quickly, and we are able to pass the savings on to you.

Q: What's the best way to get in touch with you with any questions?
A: The absolute best way is by email. You can email directly to info@dwswebhosting.com or you can use our handy Contact Us form on the right. You may also call us toll free at 866.370.7979. If we aren't able to take your call right away, we promise to respond within 24 hours. 

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Contact Us

Contact us through the form below, or call us toll free at (866) 370-7979 with any questions you may have!





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Guaranteed response within 24 hours!
  
Who is DWS WebHosting?

DWS WebHosting is a product of Data Works Solutions, LLC.  

DWS specializes in website design, website hosting and small business software applications. We got our start serving the needs of small businesses in the Central Kentucky area, including Richmond, Lexington, Georgetown, Winchester, Danville, Nicholasville, Versailles, Paris, Berea, and Frankfort.

As we expand our market we will continue to focus on the needs of small businesses by offering affordable and effective products.

President: 
Linda Petroczy

VP Sales & Marketing: 
Ric Reeder

VP Technology: 
Jesse Everling

Address:
620 Eastern Bypass,
Suite H-299
Richmond, KY 40475

Phone: 866.370.7979

Email:
info@dwswebhosting.com

Other Data Works Solutions Products:
DWS BackOffice - Small Business Operations and Order Management Software

 

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